Damaged or defective items may be returned within 15 days of receipt. A replacement will be shipped within 3-5 business days after the returned item is received. Returns must be packed in the original packaging and include a statement describing the nature of the damage or malfunction. Please include your full name and complete contact details. Ray Charles Easy Shine™ does not refund purchase and shipping costs or replace any items damaged by the recipient or the purchaser.
How To Return A Unit
1. Fill out Return form.
2. Place a copy of your packing slip into the box for return.
3. Write your order number on the return box.
Ship Returns To
Ray Charles Innovations, Inc.
13428 Maxella Ave. #716
Marina del Rey, CA 90292